Shipping policy
Shipping Policy
At Trey Malik Designs, we strive to provide you with the best shopping experience. Here’s what you need to know about our shipping process:
Processing Time:
- All orders are processed within 1-3 business days.
- Please note that orders are not shipped or delivered on weekends or holidays.
- If we are experiencing a high volume of orders, shipments may be delayed by a few days. We will notify you if there are any significant delays.
Domestic Shipping Rates and Delivery Estimates:
- We offer standard shipping for all domestic orders. Shipping charges will be calculated at checkout.
- Estimated delivery times: 3-7 business days depending on your location.
International Shipping:
- We currently offer international shipping to select countries. Shipping rates and delivery times vary based on your location and will be calculated at checkout.
- Estimated delivery times for international orders: 7-21 business days.
- Please be aware that international shipments may be subject to customs fees and taxes, which are the responsibility of the customer.
Shipping Confirmation and Order Tracking:
- You will receive a shipping confirmation email with tracking information once your order has been shipped.
- If you have any questions or need assistance with tracking your order, please feel free to contact us.
Shipping Address:
- Please ensure that your shipping address is entered correctly. We are not responsible for orders delivered to an incorrect address provided by the customer.
Lost or Damaged Packages:
- If your package is lost or damaged during transit, please contact us immediately. We will work with the carrier to resolve the issue as quickly as possible.